FAQ(Frequently Asked Questions)
Here below is Umicoza FAQ.
Please check below first before you contact to us.
Thanks!!
About Diving
We normally use boat to go diving. not going to shore dive.
Almost 10-20min from beach to each dive site.
We have cold tea on boat.(bring hot tea in winter!)
If you would like to bring your own stuff, of course you can,
we have dry room on boat.
Yes, you can go diving with your friends even your friends don’t have license.
but please note, you will join as introduction dive in that case.
Please let us know if you have not any request.
Yes, it is possible.
Please take care your child while one person go diving.
and you can switch after 1st dive.
And Kabila area have nursery,
so please let us know if you would like to use that.
We recommend you to rent a car and use nursery service if you would like to do that.
2dives in morning then come back to shop for lunch is our normal one day schedule.
You can go afternoon dive after had lunch if you would like to do.
So you can go 3dives maximum on the day.
Here below is our schedule.
*All menu will be same as below.
[2dives morning]
8:00 pick up(if you need pick up service)
8:30 meet at dive shop(if you come by own)
9:00 go to beach and departure
10:00 1st point
11:30 2nd point
13:00 come back to shop& lunch,make dive log
14:00-15:00 send to your hotel
~15:30 finish
[2dives morning&1dive afternoon]
8:00 pick up(if you need pick up service)
8:30 meet at dive shop(if you come by own)
9:00 go to beach and departure
10:00 1st point
11:30 2nd point
13:00 come back to shop& lunch
14:00-15:00 departure for afternoon trip
17:00 come back to diveshop&make; dive log
17:30 send to your hotel
~18:00 finish
[PM Half day course]
13:30~14:00 Meet at dive shop(come by own)
14:30 go to afternoon trip
17:00 come back to dive shop
17:30 send to your hotel(if you need transport service)
Yes, your guide will make log to our logging board after come back to dive shop if you need that(English, Japanese)
It’s not must, so please let us know about that,
We have free dive site map and staff’s stamp,
so enjoy your logging time!
You can go 2dives in morning (and 1more dive afternoon) if you will arrive before 8:10 at Ishigaki Ferry terminal.
(Departure from Taketomi 7:40/7:45, from Kohama 7:40.
In case of any delay, please take taxi to our dive shop.)
(From Iriomote will not make in time - please join from afternoon.)
If you are arriving to Ishigaki airport in the morning, or later to Ferry terminal, please join from afternoon and please come to dive shop before 13:00.
Yes, please let us know after 2nd dive if you would like to change your plan on the day.
Of course no problem!!
No worry about that!!
Please wear swim suit inside then, bring towel, change clothes, license(certification diver),cash or credit card with you!
*You can bring cap, glasses, sun screen, sea sick pill if you need.
It will takes 15~20min to each dive site.
Total 3~4 hours our one day trip at least,
so please take sea sick pill if you worry about get sea sick.
You can buy sea sick pill at dive shop if you need.
We will go 1st and 2nd point in morning and come back shop for lunch, so not too long trip we guess.
Water temperature will be 28~30℃ in June to Oct so we will use 3mm or 5mm suits.
From November to next May, it will be 20~25℃ so use 5mm+food best or more thick one we recommend to use.
we have anniversary flag for make 50dives, 100dives,200dive, honeymoon, birthday and more!
Please let us know when you make reservation if you have any request.
We have 2 boats.
Kaito:(19passenger) bathroom and small dry box
FirstDive(24passenger) bathroom and dry room
We will back to dive shop after 2nd dives,
you don’t need to bring towel,change clothes to boat.
We will go Manta point at 2nd dive everyday in summer(May-Oct)
so we will try our best as possible as we can.
Yes, it is possible and we have special price for that.
Please let us know if you would like to do that.
*sorry peak season is difficult to offer that(July-Oct)
It depend on day.
1Instructor will take 6person maximum for boat fun diving.
1Instructor will take 2~3person maximum for Introduction diving.
We have 2boats.
Kaito:19 passenger maximum.
FirstDive:24 passenger maximum.
Please let us know if you have any request(boat charter,private guide…)
For Open water course & Advance course,
Include everything(guide,text,equipment,lunch,transport)
So, you just bring swim suits, towel, change clothes , cash or credit card is fine!
・Open water course(3days)
・Advanced open water course(2days)
2dives morning, and come back to shop for lunch,then go to afternoon dive if you would like to do,
so total 3dives maximum you can.
[fun diving]
1Instructor will take 6person maximum
[Introduction dive]
1Instructor will take 2~3person maximum
*It depend on situation so please let us know if you have any request.
Yes we have.
We have prescription mask(-2.
0~-8.
0).
If you have contact lens(disposal) also no problem.
*we don’t take any responsibility if you lost, so please understanding.
For beginner diver
We recommend you to join as refresh course in that course.
Staff will assist your set up,entry, while diving so you can refresh and enjoy diving:)
We recommend you to join as refresh course in that case.
Staff will assist your set up,entry, while diving so you can refresh and enjoy diving:)
Our boats have rope(5m)next to ladder,
so you can use that rope is more comfortable.
No need to rush, relax and enjoy diving:)
Please let us know if you worry about that.
Please let us know about that first before you make reservation.
Staff will assist you of course so no worry about that.
About Manta ray
Sorry, we can not go Manta point every day.
About manta rays,
best season to see them is September and October.
You can see more than 10 manta rays if you have good luck
because of their mating season.
Water temperature still warm like 28-30℃.
In May-August,
you can see 1~3 manta rays, 30-50%.
Weather and sea condition will be good, so good for snorkeling,introduction dive, for beginner as well.
In Nov-next April,
difficult to go manta point cause of strong north wind.
we might go there once or twice a month.
Normally we don’t take customer to manta point 1st dive.
1st dive is check dive, and will go to manta point 2nd point every day in summer.
So please join our one day course if you would like to go manta point.
We normally do check dive at 1st dive, and manta point at 2nd dive.
And manta point have shallow area(5-10M only)so beginner also can join, no worry about that.
*Please note we don’t go manta point as half day course.
Yes it is possible.
We have 2types introduction dive.
1: 1Introduction dive+1 manta snorkel
2:1Introduction dive+1 manta point dive
*Please note we don’t go manta point as half day course and it depend on weather and sea condition.
Yes, it is possible.
We normally go manta point as 2point snorkel only(not going as half day course)
Manta ray swim around 5-10M so snorkel also can see them!!
*Please note we don’t go manta point as half day course and it depend on weather and sea condition.
About transportation
Please check your reservation email late afternoon on the day before.
We will inform pick up time then.
[City area]
at 7:50-8:00+
[Kabira area]
at 8:20+
[2point morning]
It will be 15:00.
[3point on the day]
It will be 17:30.
We will send all customer together who came from same
area, so please understanding it will need to take a time to finish payment/make log/lunch/.
*We recommend you to rent car is save your time more!!
We can pick you up from Airport if you would like to go dive on the day, but it depend on arriving time,so please let us know that when you make a reservation.
*We recommend you to rent car is save your time more!!
We will provide free transport service on the day.
It include your diving/snorkel fee.
Please fill in your detail when you make a reservation via our website if you need that service.
*We don’t provide transport service for half day course.
*We recommend you to rent car is save your time more!!
Sorry we only will provide transport service on the day(between dive shop and hotel).
*Please note you need to take 18hours rest at least after dive before you get flight.
Yes, no problem!
But it depend on your schedule.
You can join as one day trip if you arrive ferry port until 8:00.
Please come by yourself if you would like to join afternoon trip.
We have half day afternoon course(PM).
and only can provide drop off service(dive shop to hotel) after PM course.
*If you stay in Kabira area, we can provide transport service.
*We recommend you to rent car is save your time more!!
Yes, we have free car park.
Come by own is save your time so we recommend that if you have some plan after diving.
Payment
We accept major credit card(VISA,MASTER,JCB,American Express).
No worry about it!!
We have 2boats, both boats have dry box and dry area, so you can bring your own stuff.
Normally just bring camera,glasses,sun screen cream, hat is should be fine.
*We don’t take any responsibility like submergence.
You can pay final day.
If you have voucher from your hotel(through agent), please pass your voucher to staff on the day.
About Dive shop area(Kabira)
There are no convenience store and super market near to dive shop.
There only have small shop run by local people, so you can by something to eat.
*If you want to bring something to eat or drink to boat, please buy in advance.
We will not go to shopping before diving trip.
There have some local Sushi restaurant,bakery,lunch pack shop,Asian bar and more!
You can enjoy Kabira area:)
*Please note almost restaurant accept only cash.
Kabila area(near to dive shop) have one post office where have ATM.
Mon-Fri 9:00-17:00
Sat 9:00-12:30
Sun close
Other questions
Snorkeling 5 years old~
Introduction dive 10 years old~
Certification course 10 years old~
*Please let us know before make a reservation if you have a chronic disease.
We don’t recommend to join to diving course if you getting cold or nasal congestion on the day.
You can go to snorkeling and diving as use contact lens.
But we recommend to use disposal one just in case.
*We don’t take any responsibility for lost your things.
We have prescription mask, so please let us know if you need it.
Normally we will go to same point and arrange same boat.
Please let us know if you prefer same boat.
We can arrange:)
We are sorry we don’t accept the person who pregnant.
Please let us know when you fill in our reservation form.
We can arrange lunch for vegetarian and allergy, so no worry and enjoy your lunch!!
Almost middle of May to beginning of June is rainy season here.
Yes.
no problem.
[Price for passenger include lunch]
One day course
Adult:JPY5,000;tax
Child:JPY3,000+tax
Half day course(AM,PM)not include lunch
Adult:JPY3,000+tax
Child:JPY2,000+tax
Please let us know when you fill in our reservation form.
Please check your spam mail box first, normally we will reply to your mail within 3 business days.
If you have not received any reply from us, please send again or call and make sure your detail.
Umicoza Office +81 980-88-2434